Q: Do you guarantee that I will be approved or get a higher rating?

A: No. We do not guarantee outcomes, as the VA is solely responsible for evaluating claims and assigning disability ratings. What we do promise is dedicated, knowledgeable support in preparing and submitting the strongest claim possible on your behalf.

 

Q: Are refunds available if I don’t get the outcome I expected?

A: No. Due to the time, expertise, and resources dedicated to each case, all payments are non-refundable. We are committed to providing high-quality support, but the final decision rests with the VA.

 

Q: Can you submit my claim to the VA for me?

A: No. We are not accredited representatives or attorneys and do not submit claims on your behalf. However, we guide you step-by-step through the process, helping you prepare a complete and well-documented claim that you can submit directly.

 

Q: How do buddy letters help my VA claim?

A: Buddy letters offer personal accounts that support your claim, especially for incidents not well-documented in your service record. We help ensure these statements are detailed, credible, and tailored to highlight the connection between your service and your condition.

 

Q: I already submitted a claim. Can you still help?

A: Absolutely. If you’ve already submitted a claim and are waiting or received a denial or low rating, we can help you gather additional evidence, craft a strong appeal or request for increase, and walk you through your next steps.

 

Q: What documents do I need to start a VA claim?

A: At minimum, you’ll need your DD214, relevant medical records (military or civilian), and any supporting statements (like buddy letters). If you’re unsure what you have or need, we’ll walk you through gathering everything to build a strong claim.

 

Q: How long does it take to get a decision from the VA?

A: It depends on the type of claim and the complexity of your case. On average, initial claims can take 3–6 months. BDD claims are typically processed faster, especially when submitted early. We help make sure your claim is fully developed to avoid delays.

 

Q: Can I file a claim while still on active duty?

A: Yes! Through the BDD (Benefits Delivery at Discharge) program, you can file 180 to 90 days before your separation date. This helps ensure your benefits start shortly after discharge. We specialize in helping service members file BDD claims correctly and on time.

 

Q: What if I was denied or underrated by the VA?

A: You have options. We assist with appeals and increase requests by reviewing your past decision, gathering new evidence, and submitting the correct forms. You don’t have to accept a low rating or denial—let us help you fight for the benefits you deserve.